Complaint Handling


Complaint Handling

Your Feedback is Important to Us

Every day, we do our best to provide you with the highest quality.
However, if something should ever fall short of your expectations, we want
to resolve the issue for you as quickly as possible.

To ensure your request is processed swiftly and without detour, we have set
up a central point of contact for you. From now on, please send your
complaints or claims directly to:


Complaints@bainternational.com

Tip for faster processing:
Please include your customer number, order number, or invoice number in the
subject line or in the body of the email. This allows our service team to
start reviewing your case right away.