Book Repairs Online

Track your handpieces live!


Book your repairs via your online account! Register on our website, fill in your handpiece details as required then send us your handpieces in the post. You can keep up to date with the progress of your handpiece repairs via your web account.

View quotations, opt to pay securely online or pay on account!




The BA Repair Hub is a new and innovative development within our dental repair services. If you have ever wondered where your handpieces are, when they are due to be repaired and returned to you; and would like a system which enables you to find updates on your repair quickly and efficiently, then this is the app for you.

Simply fill in your handpiece details along with a photo of your device onto the app before sending us your handpiece in the post. With a unique QR code numbering system, you will be notified via the app when your handpiece has arrived with us, when you receive a quotation or when work is being carried out, and when your device is dispatched from us on its way back to you.

You may also access the service history of your handpieces directly through the app.

The app is now available free for iOS or Android on the Apple Store or Google Play. Download it today to give it a try!


  • Download and install the via Apple Store or Google Play OR register on our website
  • Fill in your handpiece details on the app or in your account
  • Upload a photo of your device
  • Receive a postage label with unique number or use one of our yellow repair bags. App only: scan the QR code on the repair bag.
  • Receive updates when item has arrived, has been quoted/repaired and dispatched back to you
  • Access the service history of your devices
  • Request past invoices at the click of a button

Watch the video to see
how it works!

Frequently asked questions

  • Yes, you may book multiple devices under one job/QR code – we recommend up to 4-5 devices per repair bag.

  • Yes. The options for payments appear upon accepting the quotation (note: the pay on account option is not available for cash-only customers).

  • Under the tab named “Devices”, you can access your repair history and also request a copy of an invoice for a repair.

  • Yes, these can be requested via your device history.

  • Try uninstalling and re-installing the app, or restarting your device. If this does not work, please contact us on 01604 777700 or e-mail us on with as much information as possible about the error/crash (your phone system version, any error messages etc).