Book Repairs Online
Track your handpieces live!
Login
Register
NEW – BOOK YOUR REPAIRS ONLINE!
Book your repairs via your online account! Register on our website, fill in your handpiece details as required then send us your handpieces in the post. You can keep up to date with the progress of your handpiece repairs via your web account.
View quotations, opt to pay securely online or pay on account!
BOOK VIA OUR APP
The BA Repair Hub is a new and innovative development within our dental repair services. If you have ever wondered where your handpieces are, when they are due to be repaired and returned to you; and would like a system which enables you to find updates on your repair quickly and efficiently, then this is the app for you.
Simply fill in your handpiece details along with a photo of your device onto the app before sending us your handpiece in the post. With a unique QR code numbering system, you will be notified via the app when your handpiece has arrived with us, when you receive a quotation or when work is being carried out, and when your device is dispatched from us on its way back to you.
You may also access the service history of your handpieces directly through the app.
The app is now available free for iOS or Android on the Apple Store or Google Play. Download it today to give it a try!
Step-by-step
-
Download and install the via Apple Store or Google Play OR register on our website
-
Fill in your handpiece details on the app or in your account
-
Upload a photo of your device
-
Receive a postage label with unique number or use one of our yellow repair bags. App only: scan the QR code on the repair bag.
-
Receive updates when item has arrived, has been quoted/repaired and dispatched back to you
-
Access the service history of your devices
-
Request past invoices at the click of a button
Watch the video to see
how it works!
Frequently asked questions
-
Yes, you may book multiple devices under one job/QR code – we recommend up to 4-5 devices per repair bag.
-
Yes. The options for payments appear upon accepting the quotation (note: the pay on account option is not available for cash-only customers).
-
Under the tab named “Devices”, you can access your repair history and also request a copy of an invoice for a repair.
-
Yes, these can be requested via your device history.
-
Try uninstalling and re-installing the app, or restarting your device. If this does not work, please contact us on 01604 777700 or e-mail us on info@bainternational.com with as much information as possible about the error/crash (your phone system version, any error messages etc).
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.
Manage consent
Privacy Overview
This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may affect your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.