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Dental Handpiece Repair

For over 25 years, B.A. International has been at the forefront of the handpiece repair business.

We have been providing handpiece repair and sales services to dental clinicians up and down the country whilst maintaining the highest quality at the lowest prices. To this day, we continue to work with dentists all over the UK to surpass expectations in what a repair company can offer.

B.A. International also has the longest serving expertise and experience in the dental handpiece repair field. With over 150 combined years in the dental handpiece repair industry, our manufacturer accredited engineers ensure you will get the best possible service in the industry.

What does our 13485:2016 accreditation mean for you?

EN ISO 13485:2016 professionalises the domain of medical device repair and alleviates any possible risk and exposure to your patients and yourself. As it is designed for regulatory compliance, we commit ourselves to the safety and quality of your devices with a thoroughly documented quality management system in accordance with medical device directives. Dental handpieces are medical devices – you can be certain they are repaired to the highest of standards with us.

Request a repair bag

What we can offer

  • Free pre-paid repair pack
  • 24 hour turnaround service on dental handpiece repairs (subject to quotation approval and parts in stock)
  • In-depth fault diagnostics
  • Restoration of handpieces to specification
  • Usage of premium ceramic bearings
  • Quality control
  • Factory trained technicians

We also offer

  • Additional small equipment repair service
  • Pick-up service for your small equipment items
  • All-inclusive Total Care packages
  • Laser marking for your handpieces

Your benefits

  • EN ISO 13485 accreditation – total peace of mind for you
  • Fast turnaround and free advice
  • Warranties of up to 12 months on parts replaced

Frequently asked questions

  • BA offers a free postage paid repair pack that you can use to safely send your handpieces to us. Simply contact us via phone or over the website or e-mail and we will send you some repair bags.

  • Please fill in details of your practice and as much information as you can about the handpiece and its fault. You may also provide us with a complimentary slip with the details and include it in the bag. Additionally, there are tick boxes where you can opt for an immediate repair, or for a free quotation. Most importantly, please don’t forget to fill out and sign the decontamination declaration on the back of the repair bag.

  • Costs will vary depending on the fault and the work needed to be done – our technicians will assess the fault upon receipt of your handpiece. We offer a free, no-obligation quote aswell.

  • Providing all necessary parts are in stock, we offer a 24 turnaround on handpiece repairs, subject to quotation approval.

  • Usually your handpiece arrives with us within a few days. Once received, our technicians assess the fault and either call you with a quotation for work or carry out the repair immediately if you have requested us to do so.

  • Yes, there is a charge to return your handpieces (repaired or unrepaired) via courier to ensure a safe delivery back to you.

  • We repair many makes and models of small equipment products. If you are unsure about whether we repair your particular item, please send us an e-mail with the details of your product or give us a call.

  • We offer a pick-up service for your small equipment item. For £24+VAT, we will send a courier to pick up your item and bring it back to us for assessment, and redeliver after repair/request to be returned. All you need to do is make sure your item is well packaged in a box, so our courier can safely deliver it to us.

Offers

  • Handpiece repair offer – Receive a 10% discount when you send in 3 handpieces for repair*
    Download your voucher

    *Prices excl. VAT. Repairs must be minimum £60+VAT each. Voucher must be sent in with the handpieces, and all 3 handpieces must be sent in at the same ime. Not available in conjunction with other offers or discounts. Offer valid until 31/07/21. T&Cs apply, E&OE.

  • BA repair hub app offer

    Book your handpiece repair job through our app to receive a 10% discount on your repair!

    Learn more about our app

    *Not available in conjunction with other offers or discounts. T&Cs apply.

  • Small equipment trade in

    Discover our trade-in offers on selected small equipment!

    View our offers