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Every day, we do our best to provide you with the highest quality. However, if something should ever fall short of your expectations, we want to resolve the issue for you as quickly as possible.
To ensure your request is processed swiftly and without detour, we have set up a central point of contact for you. From now on, please send your complaints or claims directly to:
Complaints@bainternational.com
Alternatively, you can submit your complaint using our secure online form.
Tip for faster processing:
Please include your customer number, order number, or invoice number in the
subject line or in the body of the email. This allows our service team to
start reviewing your case right away.