{"id":1753,"date":"2021-03-12T15:08:55","date_gmt":"2021-03-12T15:08:55","guid":{"rendered":"http:\/\/ba.magpiex.co.uk\/?page_id=1753"},"modified":"2021-06-18T08:10:37","modified_gmt":"2021-06-18T07:10:37","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.bainternational.com\/en-gb\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div id=\"acf-accordion-block_604b8374cd2c8\" class=\" py-20\">\n    \n    <div class=\"container p-0 md:px-4\">\n                    <ul class=\"js-accordion list-none p-0 mb-0\">\n                 \n                <li class=\"js-accordion__item relative py-8 md:py-10 px-4 md:px-8 border-b border-gray-medium mb-0  border-t \">\n                    <button type=\"button\" class=\"h4 relative text-blue-dark font-medium w-full text-left focus:outline-none focus:ring-0\">\n                        <div class=\"icon\">\n                            <span class=\"one\"><\/span>\n                            <span class=\"two\"><\/span>\n                        <\/div>\n\n                        <div class=\"w-11\/12 md:w-full\">\n                            What is the turnaround for handpiece repairs?\n                        <\/div>\n                    <\/button>\n\n                    <div class=\"js-accordion__panel pt-6\">\n                        <div class=\"w-11\/12\">\n                            <p>We offer a 24 hour turnaround on handpiece repairs, providing all necessary parts are in stock.<\/p>\n\n                        <\/div>\n                    <\/div>\n                <\/li>\n\n                 \n                <li class=\"js-accordion__item relative py-8 md:py-10 px-4 md:px-8 border-b border-gray-medium mb-0 \">\n                    <button type=\"button\" class=\"h4 relative text-blue-dark font-medium w-full text-left focus:outline-none focus:ring-0\">\n                        <div class=\"icon\">\n                            <span class=\"one\"><\/span>\n                            <span class=\"two\"><\/span>\n                        <\/div>\n\n                        <div class=\"w-11\/12 md:w-full\">\n                            How do I send my small equipment item in for repair?\n                        <\/div>\n                    <\/button>\n\n                    <div class=\"js-accordion__panel pt-6\">\n                        <div class=\"w-11\/12\">\n                            <p>We offer a 3-way insured box collection service for small equipment: We send you a pre-formed box by courier to collect your item; you can pack it while the courier waits or call us when it is ready to collect. We then send the item back to you after the repair process.<\/p>\n\n                        <\/div>\n                    <\/div>\n                <\/li>\n\n                 \n                <li class=\"js-accordion__item relative py-8 md:py-10 px-4 md:px-8 border-b border-gray-medium mb-0 \">\n                    <button type=\"button\" class=\"h4 relative text-blue-dark font-medium w-full text-left focus:outline-none focus:ring-0\">\n                        <div class=\"icon\">\n                            <span class=\"one\"><\/span>\n                            <span class=\"two\"><\/span>\n                        <\/div>\n\n                        <div class=\"w-11\/12 md:w-full\">\n                            How do I obtain a BA repair bag?\n                        <\/div>\n                    <\/button>\n\n                    <div class=\"js-accordion__panel pt-6\">\n                        <div class=\"w-11\/12\">\n                            <p>You can request a repair bag here or call on 01604 777700 and we can arrange the dispatch of your BA Repair Pack.<\/p>\n\n                        <\/div>\n                    <\/div>\n                <\/li>\n\n                 \n                <li class=\"js-accordion__item relative py-8 md:py-10 px-4 md:px-8 border-b border-gray-medium mb-0 \">\n                    <button type=\"button\" class=\"h4 relative text-blue-dark font-medium w-full text-left focus:outline-none focus:ring-0\">\n                        <div class=\"icon\">\n                            <span class=\"one\"><\/span>\n                            <span class=\"two\"><\/span>\n                        <\/div>\n\n                        <div class=\"w-11\/12 md:w-full\">\n                            Do you charge delivery?\n                        <\/div>\n                    <\/button>\n\n                    <div class=\"js-accordion__panel pt-6\">\n                        <div class=\"w-11\/12\">\n                            <p>Yes, there is a charge for courier delivery of your product to ensure it arrives safely with you. This applies to new products purchased and the return of your handpieces (repaired or unrepaired) to you from our service department.<\/p>\n\n                        <\/div>\n                    <\/div>\n                <\/li>\n\n                 \n                <li class=\"js-accordion__item relative py-8 md:py-10 px-4 md:px-8 border-b border-gray-medium mb-0 \">\n                    <button type=\"button\" class=\"h4 relative text-blue-dark font-medium w-full text-left focus:outline-none focus:ring-0\">\n                        <div class=\"icon\">\n                            <span class=\"one\"><\/span>\n                            <span class=\"two\"><\/span>\n                        <\/div>\n\n                        <div class=\"w-11\/12 md:w-full\">\n                            How can I receive information on offers and services from BA?\n                        <\/div>\n                    <\/button>\n\n                    <div class=\"js-accordion__panel pt-6\">\n                        <div class=\"w-11\/12\">\n                            <p>You can send us a request to be added to our mailing list (postal or email marketing) here: gdpr@bainternational.com or alternatively call us direct on: 01604 777700. If you are a registered website customer, you can subscribe in your Preference Centre on your account.<\/p>\n\n                        <\/div>\n                    <\/div>\n                <\/li>\n\n                 \n                <li class=\"js-accordion__item relative py-8 md:py-10 px-4 md:px-8 border-b border-gray-medium mb-0 \">\n                    <button type=\"button\" class=\"h4 relative text-blue-dark font-medium w-full text-left focus:outline-none focus:ring-0\">\n                        <div class=\"icon\">\n                            <span class=\"one\"><\/span>\n                            <span class=\"two\"><\/span>\n                        <\/div>\n\n                        <div class=\"w-11\/12 md:w-full\">\n                            What is the warranty period for new BA products?\n                        <\/div>\n                    <\/button>\n\n                    <div class=\"js-accordion__panel pt-6\">\n                        <div class=\"w-11\/12\">\n                            <p>Warranty period for New BA products: depending on the model purchased, we offer 6 to 24 months. For further information, please contact us on 01604 777700 or by E-mail at sales@bainternational.com.<\/p>\n\n                        <\/div>\n                    <\/div>\n                <\/li>\n\n                 \n                <li class=\"js-accordion__item relative py-8 md:py-10 px-4 md:px-8 border-b border-gray-medium mb-0 \">\n                    <button type=\"button\" class=\"h4 relative text-blue-dark font-medium w-full text-left focus:outline-none focus:ring-0\">\n                        <div class=\"icon\">\n                            <span class=\"one\"><\/span>\n                            <span class=\"two\"><\/span>\n                        <\/div>\n\n                        <div class=\"w-11\/12 md:w-full\">\n                            Can I buy other brands of products from BA?\n                        <\/div>\n                    <\/button>\n\n                    <div class=\"js-accordion__panel pt-6\">\n                        <div class=\"w-11\/12\">\n                            <p>We also distribute other brands of products like KAVO, SIRONA, W&#038;H, NSK and many more&#8230;! Please contact one of our BA Team Members for help on your product requirements.<\/p>\n\n                        <\/div>\n                    <\/div>\n                <\/li>\n\n                            <\/ul>\n            <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":2144,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1753","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":{"hero":"https:\/\/www.bainternational.com\/app\/uploads\/sites\/2\/2021\/04\/hero-gradient.png","top_hero_disable":false,"custom_page_title":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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