BA Repair Hub - Frequently Asked Questions

Frequently Asked Questions

Can I book multiple handpieces into the same bag?

Yes, you may book multiple devices under one job/QR code - we recommend up to 4-5 devices per repair bag.

Can I pay on account?

Yes. The options for payments appear upon accepting the quotation (note: the pay on account option is not available for cash-only customers).

How can I see my past invoices for repairs?

Under the tab named "Devices", you can access your repair history and also request a copy of an invoice for a repair.

Can I get a copy of a repair invoice?

Yes, these can be requested via your device history.

My app keeps crashing. What can I do?

Try uninstalling and re-installing the app, or restarting your device. If this does not work, please contact us on 01604 777700 or e-mail us on